破坏性创新如何帮助政府公共部门事半功倍RESULT

Public sector, disrupted: How disruptive innovation can help government achieve more for less

发布机构 [20009]德勤

发布时间 2012-01-01

项目人员 William D. Eggers,Laura Baker, Audrey Vaughn

主题 紧缩政策;颠覆性创新;权衡;收益;公共服务

年份 2012

 

摘要:

In the wake of the deep austerity facing many governments around the world, leaders are faced with the challenge to “do more with less.” Disruptive innovation challenges the notion that there must be a tradeoff between price and quality of service. This paper advances the argument that disruptive innovation can thrive in the public sector and show its benefits in public services. It takes a seeing the government through a new lens: where responsibilities and customers of government can be seen as a series of markets that can be shaped in ways to find and cultivate very different, less expensive and ultimately more effective ways of supplying public services.

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